1. Introduction

Welcome to SkillNexa Global LLC (“SkillNexa,” “we,” “us,” or “our”).

SkillNexa Global LLC provides online education, professional training, learning resources, courses, certifications, and related educational services through our website, learning management system, applications, and other digital platforms (collectively, the “Services”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the rights available to you.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use our Services, we may collect the following categories of information.

A. Information You Provide

When you register for an account, enroll in a course, contact us, or otherwise use our Services, we may collect:

• Full name
• Email address
• Telephone/mobile number
• Billing and mailing address
• Username and account information
• Password or authentication information
• Educational background
• Professional information
• Course enrollment information
• Learning preferences
• Course progress and completion information
• Quiz, assessment, assignment, and examination results
• Certificates and certification records
• Information you provide when contacting customer support
• Information submitted through forms, surveys, applications, or feedback
• Any other information you voluntarily provide to us

B. Payment Information

If you purchase a course, subscription, certification, or other service, payment information may be processed by third-party payment providers.

We may receive limited transaction information such as:

• Payment status
• Transaction ID
• Billing information
• Payment date
• Purchase amount
• Last four digits of a payment card, where provided by the payment processor

We generally do not store complete credit or debit card numbers on our own servers when payment processing is handled by a third-party payment provider.

C. Learning and Course Information

To provide our educational Services, we may collect information about:

• Courses in which you enroll
• Lessons completed
• Course progress
• Quiz and examination results
• Assignment submissions
• Certificates earned
• Course attendance
• Learning activity
• Interactions with instructors or support personnel

D. Automatically Collected Information

When you access our website or Services, certain information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Approximate location derived from IP address
• Website interactions
• Device identifiers
• Technical and diagnostic information

We may use this information to operate, secure, maintain, and improve our Services.

3. How We Use Your Information

We may use personal information for the following purposes:

1. To create and manage your account.
2. To provide courses, educational materials, and Services.
3. To process course enrollments and purchases.
4. To process payments through authorized payment providers.
5. To track course progress and completion.
6. To issue certificates and maintain certification records.
7. To provide customer and technical support.
8. To communicate with you about your account or courses.
9. To send important service-related notifications.
10. To send promotional communications where legally permitted and where required, with your consent.
11. To personalize and improve your learning experience.
12. To analyze website and platform usage.
13. To prevent fraud, abuse, unauthorized access, and other security threats.
14. To maintain the safety and integrity of our Services.
15. To comply with applicable laws and legal obligations.
16. To enforce our Terms and Conditions and other agreements.
17. To conduct business administration and legitimate business activities.
18. To develop, improve, and evaluate our educational programs and technology.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we may rely on one or more of the following:

Contractual Necessity

We may process information when it is necessary to provide Services you have requested, such as creating your account, providing an enrolled course, or processing a purchase.

Consent

We may process information when you have provided consent, including for certain marketing communications, optional cookies, surveys, or other activities.

You may withdraw consent where applicable.

Legitimate Interests

We may process information when necessary for legitimate business interests, including improving our Services, protecting our platform, preventing fraud, and maintaining security.

Legal Obligations

We may process information when necessary to comply with applicable laws, regulations, court orders, or governmental requests.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may be used to:

• Keep you signed in
• Remember preferences
• Improve website functionality
• Analyze website traffic
• Understand user engagement
• Improve course delivery
• Maintain security
• Support marketing activities where legally permitted

You may be able to control cookies through your browser settings or our cookie-consent tools.

Disabling certain cookies may affect the functionality of some parts of our website.

6. Analytics

We may use third-party analytics services to understand how visitors use our website and learning platform.

Analytics providers may collect information such as browser type, device information, IP address, pages viewed, and interactions with our Services.

We use analytics information primarily to improve website performance, educational content, user experience, and platform functionality.

7. Educational Services and Student Data

SkillNexa may collect information relating to learners for the purpose of providing educational Services.

This may include:

• Student name
• Contact information
• Course enrollment
• Course progress
• Assessment results
• Assignment information
• Certificates
• Attendance or participation information

We use student information primarily to provide, administer, monitor, and improve educational Services.

We do not intentionally require learners to provide unnecessary sensitive personal information.

8. Children’s Privacy

Our Services may include educational programs intended for students of different age groups.

If a Service is directed to children under an applicable minimum age, we will take reasonable measures required by applicable law regarding parental or guardian consent and the collection of children’s personal information.

We do not knowingly collect personal information from children in circumstances where applicable law requires verifiable parental consent without obtaining such consent.

Parents or legal guardians who believe that a child has provided personal information to us may contact us using the information provided below.

9. How We Share Information

We may share personal information with trusted third parties when necessary to operate our business and provide our Services.

These parties may include:

• Hosting and cloud service providers
• Learning management system providers
• Payment processors
• Email and communication providers
• Customer support providers
• Analytics providers
• Security and fraud-prevention providers
• Technology and software providers
• Certification or educational partners
• Professional advisers
• Government authorities or law-enforcement agencies where legally required

We require appropriate service providers to handle information in accordance with applicable contractual and legal requirements.

We Do Not Sell Personal Information

SkillNexa does not sell personal information for monetary consideration in the ordinary operation of our Services.

If our data practices change in a way that constitutes a “sale” or “sharing” of personal information under applicable law, we will provide any notices and choices required by that law.

10. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, payment services, social media platforms, video platforms, or other services.

Third-party services operate under their own privacy policies and terms.

SkillNexa is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website, application, database, or internet transmission can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been compromised.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing Services
• Maintaining accounts
• Maintaining course and certification records
• Fulfilling contractual obligations
• Meeting legal, accounting, or regulatory requirements
• Resolving disputes
• Preventing fraud
• Enforcing agreements

When information is no longer required, we may securely delete, anonymize, or de-identify it in accordance with applicable law.

13. International Data Transfers

Because SkillNexa Global LLC may use service providers and technologies located in different countries, your information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request restriction of certain processing
• Object to certain processing
• Request portability of applicable information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Lodge a complaint with an applicable privacy regulator

Some rights are subject to legal exceptions.

To protect your information, we may need to verify your identity before fulfilling certain requests.

15. Marketing Communications

Where legally permitted, we may send you information about:

• New courses
• Training programs
• Certifications
• Webinars
• Educational events
• Special offers
• Promotions
• SkillNexa announcements

You may unsubscribe from promotional emails by using the unsubscribe link included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue sending necessary transactional or service-related communications.

16. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional rights regarding your personal information.

Depending on applicable law, these may include rights to:

• Know/access categories and specific pieces of personal information
• Request correction
• Request deletion
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Receive equal treatment for exercising applicable privacy rights

We will not discriminate against you for exercising privacy rights provided by applicable law.

You may contact us using the information below to exercise applicable rights.

17. European Economic Area and United Kingdom

If you are located in the European Economic Area, United Kingdom, or another jurisdiction where GDPR-style rights apply, you may have additional rights regarding your personal information.

These may include:

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Where applicable, we will respond to valid requests within the period required by applicable law.

18. Data Breach

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, remediate, and respond to the incident.

Where required by applicable law, we will notify affected individuals and/or relevant authorities.

19. Business Transfers

If SkillNexa Global LLC is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction.

We will take reasonable measures to ensure that personal information continues to be handled in accordance with applicable privacy requirements.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal requirements.

When we make material changes, we may update the “Last Updated” date and provide additional notice where required by law.

We encourage you to review this Privacy Policy periodically.

21. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how we handle personal information, please contact us.

SkillNexa Global LLC
Email: info@skillnexaglobal.org
Website: www.skillnexaglobal.org
Address: 123 Town Square Place, Jersey City, New Jersey 07310, United States, Jersey City, NJ 07310, US.

For privacy-related requests, please include sufficient information for us to understand and process your request.

22. Acceptance

By using the SkillNexa Global LLC website, learning platform, courses, or related Services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

SkillNexa Global LLC
Empowering Skills. Building the Future.